Un-Caged

Thank you for your purchase. We hope you are happy with your products. However, if you are not completely satisfied with your purchase, you can return it to us for a full refund. Please see below for more information on our return policy.

Return Deadlines and Regulations

All returns must be postmarked within thirty-one (31) days of the purchase date. All returned items must be in new and unused condition with original tags and labels attached. Boxed items can be opened, but all packaging must be included.

Return Process

To return an item, place it securely in its original packaging, then mail your return to the following address:

Her-Shoes

Attn: Returns

9817 West Florissant Ave.

St. Louis, MO 63136

Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.

Refunds

After we receive your returned item and inspect its condition, we will process your refund. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank.

Restrictions

Undergarments cannot be returned. Please contact us to arrange for a refund for damaged products.

All sales are final on discounted items and they cannot be returned.

Questions

Questions or concerns about our return policy? Please contact us by email @ tiffanyandhershoes@gmail.com.